Get ready, one step at a time.

1. Sign in to your business

Use your account email and password or continue with Google. Your email is your login username. Need a password? Request a setup link and enter the new password yourself. Never share a password or sign-in code with help chat.

2. Review your service policies

Read the Service Terms, Privacy Notice and Service Disclaimer. In your portal, review the three separate test acknowledgements. They start unchecked. New portal test checkouts require the current acknowledgement; it does not give permission on behalf of callers or authorize marketing.

3. Add business details if you want

Contractor’s license number is optional. You can leave it blank. Business signup details lets you save, edit or clear it later. A supplied number is not verified by Answer Pro.

4. Choose your on-call team

In On-call contact & answering hours, enter the primary contact and phone. Expand Backup contacts to add up to two people in the order you want. Choose a wait of 1, 2, 5, 10 or 15 minutes after a confirmed unanswered call. Saving these details does not activate phone forwarding.

5. Add your trade specialists

Expand Service & Trade Contacts. The five editable defaults are Plumbing, Electrical, Handyman, HVAC and Appliance Repair. For each specialist, add their name and choose:

• Call: supply a phone number.
• Email: supply an email address.
• Both: supply both a phone number and an email address.

Use contacts you are authorized to notify. In test mode, trade emails go only to [email protected]; actual specialist calls and emails are off. Multiple or uncertain trade matches stay for review.

6. Set answering hours

Choose Off, 24/7 or Scheduled hours, then your business time zone. Overnight schedules may finish the next morning. Save settings and use Reload saved settings to confirm them. Actual forwarding needs a separate tested carrier connection.

7. Understand test billing

Review the selected price and minutes before opening Stripe test checkout. Use test payment details only. The $29 trial does not renew automatically. Monthly plans renew until cancelled; cancellation stops future renewal and does not extend the paid period or roll over minutes. The test portal includes cancellation and payment-recovery controls. Read plans, minutes and referral rules.

8. Check a report and finish phone setup

Open a recent call in your account to read the summary, full transcript and test notification status. Email-service acceptance is not confirmed inbox arrival. Calls held for a carrier connection have not been placed. Once the carrier is connected, setup must verify the right business greeting, caller permissions, reports, minute deduction and primary/backup response before live activation.