Privacy notice

Version 2026-10-16 · Updated October 16, 2026.

Scope and contact

This notice covers GetAnswerPro.com and its Answer Pro portal, calls, notifications and help features. Contact [email protected] for access, correction, deletion or privacy questions. We may ask you to verify your identity or authority before disclosing or changing records.

Information processed

Account email and sign-in identity; business and optional license details; phone numbers, emails, trade preferences and answering schedules; call identifiers, caller details, audio where enabled, transcripts, summaries, urgency, duration and notification outcomes; plan, referral, invoice, payment status and consent records; operational security and network information. Stripe handles payment details; do not send full card numbers to Answer Pro support or chat.

Purposes and recipients

We use information to authenticate users, operate accounts, answer calls, route messages, track paid minutes, administer billing/referrals, prevent abuse, troubleshoot and support users. Authorized users of the subscriber business and its designated recipients receive the relevant reports or messages when delivery is enabled. Currently test trade and price-notice emails go only to [email protected].

Service providers

Cloudflare hosts the website and portal data and processes help questions through Workers AI after the visitor agrees. Supabase supports authentication; Google receives information when you choose Google sign-in. Stripe processes checkout and billing. Vapi and its configured speech/model/telephony providers process calls when enabled. Make and IONOS process operational email workflows. A carrier such as Nextiva or Twilio may be used after connection; a carrier choice has not yet been activated for contractor alerts. Provider processing may occur outside your state or country and is subject to the applicable provider arrangements.

Browser storage and help chat

The portal stores authentication sessions in your browser. An optional license entered at signup may be kept in session storage until associated with your signed-in business. Help chat processes the question and limited conversation context you submit only after its separate checkbox is selected. Abuse limits use a daily salted network identifier. The current website does not configure advertising pixels or behavioral advertising. We do not currently implement a separate response to browser Do Not Track signals.

Retention and requests

Call reports, account data, billing records and consent evidence do not currently have an automatic account-wide deletion schedule. We retain records as needed for service, security, disputes and applicable recordkeeping, and review deletion requests manually. Provider copies and backups may have separate retention. Closing an account or cancelling renewal does not immediately erase every record. Ask support what can be deleted and what must be retained; we will explain applicable exceptions.

Choices and safeguards

Keep contact destinations current and restrict portal access to authorized people. Use account settings for corrections and contact support for access or deletion. We limit portal data by business and authenticate protected actions; no online system can promise absolute security. We do not currently sell personal information or share it for cross-context behavioral advertising. Legal requirements may permit or require disclosures.

Children and updates

This is a business service for adults, not a service directed to children. If you believe a child submitted personal information, contact support. We post the updated policy date here and identify material changes in the service when appropriate. This notice does not authorize marketing calls, texts or emails.

Service Terms · Privacy Notice · Service Disclaimer · Your account · Help