Service terms

Version 2026-10-16 · Updated October 16, 2026.

Test mode

These terms describe the Answer Pro service and the planned paid service rules. The current portal and consent records are TEST ONLY. No live payment, service activation or purchase obligation is created by a test acknowledgement. Authorize a payment only after reviewing the selected offer in Stripe.

Who provides the service

Answer Pro is an answering and message-routing service offered through EGD Ventures. Support: [email protected]. Postal contact: P.O. Box 243, Glendale, CA 91209, United States.

Our role and contractor responsibility

We collect messages, prepare automated summaries and route notifications according to subscriber settings. We do not perform, employ, supervise or guarantee contractors or their work. Subscribers and their selected service providers are responsible for qualifications, licenses, insurance, permits, pricing, safety, legal compliance, workmanship and customer disputes. To the extent permitted by law, Answer Pro is not responsible for their acts, omissions or work. Optional license numbers are subscriber-supplied, not verified or endorsed.

Accounts and permitted use

Use accurate business and contact details, protect your account and use the service only for lawful business purposes. You must have authority to manage the business and its contacts. Do not use the service for unsolicited promotional robocalls, unlawful recording, fraud, harassment or emergency response. Do not submit card numbers, passwords or unnecessary sensitive information in calls or help chat.

Caller notices and contact permissions

Before enabling recording, transcription or automated notifications, establish the notices and permissions required for all participants and destinations. A subscriber acknowledgement is not a caller recording consent or permission to market to anyone. Recording consent must be collected through an appropriate phone flow; phone enforcement is pending carrier integration. Provide a non-recorded alternative when required.

Plans, payments and renewals

The selected offer and Stripe checkout show the amount and included minutes before payment. Monthly subscriptions automatically renew monthly at the disclosed price until cancelled. A paid period runs from the billing date to the next billing date. Minutes become available only after payment is confirmed; unused minutes do not roll over or extend the period. The $29 trial includes 60 minutes for up to seven days after setup, whichever ends first, and does not automatically renew. A monthly upgrade replaces remaining trial service after confirmed payment. Test payments are not real payments.

Cancellation and refunds

Cancel monthly renewal in your portal before the next renewal. Cancellation stops future renewals; access lasts through the paid period, subject to remaining minutes. Payments are non-refundable except where required by law. This does not remove remedies for unauthorized charges or other rights that cannot be excluded. Contact support if cancellation or payment recovery fails.

Launch prices and referral rewards

Eligible first monthly payments by November 30, 2026 Pacific receive the disclosed launch price for 12 consecutive paid months; cancelling does not restart eligibility. Owner-agreed custom prices are separate. A later standard-price transition requires the applicable advance notice, with at least 30 days under the current service policy. The first qualifying paid referral gives both businesses 40% off one eligible cycle. Additional paid referrals earn the referrer 20% off one later cycle. Rewards do not stack; unused rewards queue. Trials do not qualify.

Availability and limitations

Automated summaries can contain mistakes. Calls and emails can be delayed, fail or reach voicemail; delivery and contractor response are not guaranteed. Review original messages and arrange follow-up. The service does not replace an emergency service: call 911 for an immediate emergency. Service and provider usage limits may pause new calls.

Privacy, changes and rights

Read the privacy notice and service disclaimer linked below. We show a version and date for policy changes and request a new acknowledgement when the required test version changes. No term excludes liability or rights that applicable law does not permit us to exclude. Contact support about a dispute or an accommodation.

Service Terms · Privacy Notice · Service Disclaimer · Your account · Help